AS/EN/JISQ 9100:2018 series – Quality in the aerospace industry
The highest demands on quality and safety are placed on supply chains of specific industry sectors. This definitely concerns suppliers of the aerospace industry. Operators as well as the aerospace industry require organizations working in this sector to implement suitable quality management systems, and to have them certified. With the AS/EN/JISQ 9100, AS/EN/SJAC 9110 and AS/EN/SJAC 9120 series, suitable standards have been developed on the basis of the internationally successful ISO 9001.
The Standard and its principles
The internationally recognized standards of the 9100 series bear the additional coding of their respective IAQG sectors (International Aerospace Quality Group) as prefix to the number: EN for Europe, AS for the Americas, JISQ/SJAC for Japan/Asia/Pacific. All of them contain the same requirements, such as:
- Integration of safety-oriented air traffic requirements stipulated by the
- aeronautical authorities
- Implementation of a suitable configuration management process
- First article inspection
- Risk management
- Verification management and labeling/traceability (throughout the entire supply chain and the complete life cycle)
- Notification requirement and implementation of an emergency concept in case of non-conforming product already delivered
- Evaluation of “on-time delivery performance”, formal monitoring of customer satisfaction, project management, differentiation of the key characteristics “special requirements” and “critical items”
High Level Structure
Since the structure of AS/EN/JISQ 9100:2018 series is aligned with the High Level Structure of ISO 9001:2015, this facilitates the integration of other important major management systems such as ISO 9001, ISO 14001.
- Normative reference
- Terms and definitions
- Context of the organization
- Performance evaluation
Benefits of AS 9110
- Visible sign for compliance with OEM requirements (Original Equipment Manufacturers)
- Listing in the OASIS database of competent suppliers
- Economic benefits from a clear structuring of product/process information
- Integration of normative requirements with legally regulated areas
- Transparency through clear and logical structuring, release and change of requirements/specifications and products (e.g. by way of configuration management)
- Continuous improvement of processes and work flows, as well as their results
- Certificates are recognized anywhere in the world because they contain all relevant sector identifications
Audit and Certification
As soon as your processes have been identified, recorded and implemented, and the effectiveness of your quality management system has been reviewed in internal audits and the results analyzed in a management review, you are ready for certification. We customize our planning to you, and we coordinate with you based on your individual circumstances, corporate objectives and success factors. Then your organization will undergo the classic DQS certification process: we will assign auditors with excellent knowledge of the standards, as well as many years of experience in the respective business sector.
The process starts with the client’s needs and expectations. DQS wants to learn about the client’s organization, its management system, size and types of operation. Together both parties will define objectives for the assessment and/or certification, including applicable standards and specifications.
DQS will provide a detailed offer for assessment and certification services, tailored to individual client needs, based on the information provided initially. A written contract will specify all relevant deliverables as well as applicable assessment and certification criteria.
A pre-audit can serve as initial performance or gap analysis, identifying strengths and areas for improvement. For larger assessment and certification projects a project planning meeting provides a valuable opportunity for the client to meet the lead assessor and develop a customized assessment plan for all functions and locations involved. Both services are optional.
The assessment procedure itself begins with review and evaluation of system documentation, goals, results of management review and internal audits. During this process, it will be determined whether the client’s management system is sufficiently developed and ready for certification. The assessor will explain findings and coordinate any required activities to prepare for the on-site system assessment.
The assigned auditor team will audit the client’s management system at the place of production or service delivery. Applying defined management system standards and specifications, the assessment team will evaluate the effectiveness of all functional areas as well as all management system processes, based upon observations, inspections, interviews, review of pertinent records, and other assessment techniques. The audit result, including all findings will be presented to the client during the closing meeting. Required action plans will be agreed upon as necessary.
The independent certification function of DQS will evaluate the audit process and its results, and decide independently about issuance of the certificate. The client receives an audit report, documenting the audit results. When all applicable requirements are fulfilled the client also receives the certificate.
Either semi-annually or at least once per year, there will be an on-site audit of the critical components of the management system. Improvement potential will be identified, with a focus on continual improvement and sustained effectiveness.
A management system certificate is valid for a limited period of time, frequently for a maximum of three years. At the end of this cycle, a re-audit will be carried out to ensure the ongoing fulfillment of all applicable requirements. Subject to this fulfillment, a new certificate will be issued.
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